The Jockey Club has been using wireless solutions across all 15 venues for various purposes for more than 12 years. This has provided invaluable insight and knowledge.
During this time there have been many lessons learnt and the Wi-Fi airspace usage has changed significantly during that period. In 2014, The Jockey Club embarked on a project to select and implement a Wi-Fi solution at Cheltenham that could deliver business-to-business connectivity (Tote, RDT, etc.) and a great experience for all visiting customers. The resultant solution was piloted in 2014, prior to a heavily marketed full launch in 2015.
In 2015, Wi-Fi at the Cheltenham Festival proved a great success and universally acclaimed.
“Wi-Fi Heaven! After years of telephonic torment… a team of 20 helpful folk with branded jackets patrolled Prestbury Park to educate racecourses about the new Wi-Fi and what a joy it was to be able to do two of life’s great pleasures – wallow in the wonderment of the Festival AND stare moronically at a video clip of your next-door neighbour’s dog . . . . . .
Bruce Millington, Racing Post (Thursday Column 19/03/15).
Performance of the technology was outstanding in all areas where coverage was provided and there were no significant issues despite the complexity and scale of the infrastructure. The infrastructure provided free public Wi-Fi for customers and connectivity for various business-to-business customers which now includes broadcast and the Tote.
The investment and expertise gained through the Cheltenham implementation, and subsequent roll-out across other racecourses, including Aintree, Epsom, Sandown Park, Newmarket and Haydock Park through 2016 and 2017, enabled Jockey Club Services to offer Wi-Fi solutions to independent venues that have similar requirements.